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IT Systems Administrator Job in Windsor, Ontario

The Job Shoppe is hiring an IT Systems Administrator to join our client who is an internal production facility in Windsor-Essex County. An IT Systems Administrator with work as part of a team and provide support for the computer-related needs of their manufacturing production as well as administrative-related functions.

Start Date: As soon as possible
Location: Lakeshore, Ontario
Shifts: Swing Shift – rotating between the Day and Afternoon shifts every two weeks
Position Type: Contract – 12-months
Work from Home / Remote: No

What The Job Shoppe Offers:
• Weekly pay
• Referral Program
• Employee Engagement Programs
• Exclusive WorkPerks
• On-the-job Training
• Experience working for an industry-leading, global manufacturing organization

What You’ll Be Doing:
• Support day to day incidents as they relate to proprietary software
• Support day to day incidents as they relate to pre-press technologies, including file conversion, transfer, scheduling, ganging, ripping, etc. with 3rd party and Vistaprint proprietary software and hardware mechanisms
• While supporting production, the Systems Administrator will go to the ship floor, triaging an fixing reported incidents
• Document all undocumented processes and maintain and update existing processes
• Work primary in the WND IT Incidents JIRA Kanban Board
• Answer the IT Hotline
• Use monitoring tools to proactively identify issues
• Cell phone management and support
• Inventory control of IT Equipment
• Deployment of Viper Patches and Releases
• PDA support
• Resolve all IT related issues tracking incidents
• RMA IT Equipment as needed
• Log all hours to individual incident or task JIRA tickets

Position Requirements:
• Post-secondary or equivalent certification in a computer related field
• Minimum of 2 – 3 years’ experience in a computer/networking support role
• Have basic level of design knowledge, primarily but not limited to: Server Builds, Infrastructure, RIP Server Builds and Configuration, File Systems, Statuses, Manifest and Customs, RIP Strategies, Gang and Item DNAs, Bin Management and Viper Settings
• Have basic knowledge of: Amazon Web Services, Singleton SMRF Services, Micro Services
• Flexible to changing work hours and shifts depending on the business needs
• Strong documentation and organizational skills
• Ability to react quickly in an ever-changing environment
• Moderate knowledge of desktop support for Microsoft operation systems, and applications, hardware installation and troubleshooting
• Exceptional interpersonal and communication skills

The Job Shoppe, an international award-winning full-service Human Resource Firm that has provided world-class business solutions for over 18 years. They are a trusted partner to their clients and associates, empowering businesses, and people to realize their full potential. The Job Shoppe has been recognized through numerous accolades over the past years including Best of Staffing – Client Satisfaction and Best of YQG – Employment Agency, to name a few.

The Job Shoppe values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you require accommodation due to a disability at any time during the recruitment and/or assessment.
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IT Systems Administrator Job in Windsor, Ontario