Associate Resources

The Job Shoppe is your employer.

Even though you will be placed on assignment at one of our client locations, you are an associate of The Job Shoppe, not the client where you are working on assignment.

The Job Shoppe is a non-unionized company and therefore we have the authority to revoke an associates employment by providing reasonable notice. It is important to note that just because one of your assignments has ended, that does not terminate your employment with The Job Shoppe. In this situation you will still be considered an active associates and our recruitment team will work to provide you with another assignment which meets your skill set, availability schedule and working experience.

Associates are responsible for communicating with The Job Shoppe about their availability on a weekly basis. If The Job Shoppe does not hear from an associate within seven (7) business days, their profile will become inactive. The associate can contact The Job Shoppe at any time to update their availability and reactivate their profile.

Associate should understand that they may be scheduled to work varying hours per week, dependent on the business needs of The Job Shoppe's clients. The Job Shoppe does not guarantee a minimum amount of hours or placements to their associates.

Associate agree to adhere to The Job Shoppe’s work expectations and duties as an associate of The Job Shoppe.

To help ensure that employers understand their obligations and that employees know their rights,  The Ministry of Labour has prepared and published an Employment Standards poster. The poster describes important rights and requirements under the ESA and it can be viewed online here.

The Employment Standards Act 2000 (ESA) sets minimum standards for most workplaces in Ontario, such as minimum wage and limits on hours of work. Special rules and exemptions apply to certain employees, including assignment employees of temporary help agencies. For this information, please click here.

The Job Shoppe is committed to working towards full compliance with all standards under the Accessibility for Ontarians with Disabilities Act (AODA) and is committed to providing quality services in a manner that respects the dignity and independence of persons with disabilities.

The Integrated Accessibility Standards Regulations (IASR) under the AODA require that a Multi-Year Accessibility Plan (the Plan) be established, implemented, maintained, and documented. This Plan outlines the policies, achievements and actions that The Job Shoppe has in place to improve opportunities and remove barriers for people with disabilities.

Read The Job Shoppe's AODA Compliance Accessibility Plan 

The Job Shoppe is committed to the Health and Safety of all employees, visitors and customers. The Job Shoppe
will maintain a functioning Joint Health and Safety Committee (JHSC) to maintain excellent working conditions and
remain compliant with the Occupational Health and Safety Act (OHSA).

The membership of the committee will be compromised of two at least (2) worker-members and two (2) management members.

Current members include:

• Meighen Nehme Management Member Windsor, Ontario
• Lexi Bergeron Management Member Windsor, Ontario
• Elizabeth Trudelle Worker Member Windsor, Ontario
• Laura Robson Worker Member Windsor, Ontario

All Canadian branch locations act as one functioning Joint Health and Safety Committee
discussing and rectifying issues together.

The Job Shoppe fully supports the work of the JHSC in making the work environment a safer place and will cooperate with the JHSC whenever possible. Management, including ownership, is expected to extend their full cooperation and support to the committee and its members.

For any related questions and/or workplace injuries please contact our HR department via email to hr@thejobshoppe.com

The Job Shoppe has an accommodation process in place that provides accommodations for employees with disabilities during the recruitment, selection, assignment and placement process. 

If you require a specific accommodation because of a disability or medical needs, please contacthr@thejobshoppe.com

The Job Shoppe understands that due to work-related pressures, employees may feel obligated to perform their job duties outside their normal working hours. Work-related pressure and feeling an inability to disconnect from the job can lead to stress and deterioration of mental and physical health.

This Policy has been established to support employee wellness, minimize excessive sources of stress, and ensure that employees feel they can disconnect from their work outside their regular working hours, subject to reasonable exceptions.

Read the Disconnecting from Work (CDN) policy 

The Job Shoppe values trust, discretion, and transparency and believes employees deserve to know when and how their work is being monitored. This policy is to be used in addition to the Company’s Computer and Internet Use Policy and is intended to establish guidelines for company practices and procedures related to electronic monitoring of employees.

Read the Electronic Monitoring Policy

After completing one (1) year of employment with The Job Shoppe, a Team Member will be eligible to receive two (2) weeks of vacation as per the Employment Standards Act (ESA).

Please submit your Vacation Request Form at least two (2) weeks prior to your requested day(s) off. The Job Shoppe will not accept any other request methods, including phone calls, separate emails or verbal communications.

Once The Job Shoppe receives your request, a representative will review the time off request calendar and will advise you via email if your request has been approved or denied, typically within 24 business hours.

Please click here for the Vacation Request form.

It is Vista’s policy that all day off requests must be submitted online at least two (2) business days prior to your requested day(s) off. The Job Shoppe will not accept any other methods including phone calls, separate emails or verbal communications for time off requests. 

After completing one (1) year of employment with The Job Shoppe, a Team Member will be eligible to receive two (2) weeks of vacation as per the Employment Standards Act (ESA).

Once The Job Shoppe receives your email request, a representative from The Job Shoppe team will review the time off request calendar and will advise you via email if your request has been approved or denied, typically within 24-hours (business hours).

Due to the nature of Vista’s business, they experience high volume periods throughout the year which results in Blackout Dates for vacation between November and December.

Click here for the Vista Team Member Vacation Request Form 

Under the Employment Standards Act associates are entitled to a variety of Work Leaves based on specific criteria. Leaves of absence are unpaid, however you may be eligible for Employment Insurance (EI) benefits.

It is important to know that leaves of absence are not to be used to request sick days. If you are calling in absent for your shift, you are required to be reported through the call-in procedure specific to your assignment.

To learn more about  leaves of absence section in the Employment Standards Act or to complete the Canadian Work Leave Request Form click here.

To request your Employment Verification, please fill out the form click here. 

Your details will be sent to a representative who will initiate the completion of your form.

Please note that the requests are processed the week AFTER you submit it. 

Associates from The Job Shoppe accumulate 4% vacation pay on each week paycheque. Associates can request a payout of their accumulated vacation pay by completing the Canadian Vacation Payour Request form here.

Please submit the Vacation Payout Request Form to request your vacation pay to be added to your paycheque. All requests must be received no later than Friday at 4pm in order to be included in the next week’s pay cheque to be paid out the following Friday. The Job Shoppe will not accept any other request methods, including phone calls, separate emails or verbal communications.

Once The Job Shoppe receives your request, a representative will review and process the request for the following payroll cycle.

To request an ROE to be created, please fill out the form.

Your details will be sent to a representative who will initiate the completion of your form.

Please note that the requests are processed the week AFTER you submit it. 

Upon starting with The Job Shoppe, associates are able to claim personal tax credits which are used to determine income tax deductions from their gross pay using a federal and provincial/territorial using the TD1 and TD1ON forms. 

If an associate does not complete the TD1 and TD1ON forms, The Job Shoppe will deduct the general amount. 

Click here to complete the TD1 and TD1ON forms.